A message from William Kingsbury, CEO of the Masonic Villages of Pennsylvania

Dear Masonic Villages Family,

At this time of year, our campuses would normally be bustling with activity: We would be planning for and participating in club meetings, wellness classes, intergenerational projects, educational initiatives, donor appreciation dinners, and other spring celebrations and social gatherings.

Unfortunately, due to the continuously evolving public health care crisis, we have instead been forced to limit, suspend or cancel many of our most cherished activities.

Over the past week, many of our residents, team members, board members, Pennsylvania Masons, donors and volunteers have shared with me and others their suggestions to protect our residents and team members. In listening to you, I am reminded that, despite the limitations, restrictions and “social distancing,” we are and will remain a warm, caring and loving organization.

We are carefully monitoring the public health crisis and all official guidance and directives. We will remain nimble in order to quickly adapt to changes, and endeavor to always keep you up-to-date concerning our policies. Be assured that during this trying time, we are committed to making sound decisions calculated first and foremost to protect our residents and team members.

I wish to express my gratitude to all of you:

  • To our Masonic Villages’ administrators, staff and health care professionals who have been working around the clock to monitor and guide us through this public health emergency: Thank you for your dedication, talent, leadership, flexibility, ingenuity, and for always going above and beyond to do everything necessary to safeguard our residents and customers. You are an inspiration to me and indispensable to our Mission of Love.
  • To our residents, customers and families: Thank you for your patience, understanding and adherence to the limitations, postponements and changes we have had to implement during this time. I know it is difficult to be separated from your loved ones, miss out on scheduled activities and events, alter your schedules and modify your routines. I hope you have found alternate ways to connect, whether through phone calls, texts, emails, social media, video chat or other creative means. In the meantime, know our team members consider our residents and their families to be part of our family, and we will always strive to treat them with compassion, respect and care.
  • To our volunteers: While we have asked you to suspend your service with us until further notice, please know that we miss your smiles and talents and look forward to your return. Our communities just aren’t the same without you!
  • To our donors: Without your support, we wouldn’t have the wherewithal to implement the precautions we have taken during this national emergency. For example, being able to pre-purchase additional supplies to ensure the welfare of our residents and staff provides a peace of mind that is priceless during times like these.

I have seen and heard about many selfless, thoughtful and caring deeds at our campuses during the last several days. While our employees and residents are being conscientious and responsible, they are always willing to help their neighbor, coworker, or a community member in need. With a family like this, I know we will get through these unprecedented times.

Sincerely,
William L. Kingsbury
Chief Executive Officer

Updated March 28, 2020

Thank you for our patience and understanding during this challenging time. As you know, this situation is changing very rapidly, and with it, so are our plans to maintain the safety and wellness of our communities. We are trying to communicate as quickly as we can without sacrificing accuracy. We take these measures out of an abundance of caution to safeguard the well-being of all our residents, youth, families, volunteers, visitors and staff.

Community-wide

Closures

The following service areas are closed until further notice:

  • The Outpatient Medical Clinics at the Masonic Health Care Center will close effective March 19. The providers will continue to provide services in their other practice locations in Lancaster County on an emergent basis. We recommend residents cancel routine appointments and reschedule for a later date, if possible. Services may also be provided through the Home Health team. Our Transportation Services team will be glad to help residents with transportation arrangements.
  • Adult Daily Living Center
  • The Baird Wellness Center, including the pools and all exercise programs
  • Three Loaves Café
  • Farm Market and Orchard View Café
  • Retirement Living hair salons, as of March 19
  • Sell Chapel Services were discontinued as of March 14, but services will be broadcast on the internal television system.
  • No outside groups will be permitted on campus during this time.
  • All public activities and large campus events are canceled until further notice.
  • Unnecessary vendors will be restricted.

Staff

  • All staff are screened with a questionnaire and temperature check upon coming to work each day.
  • No staff will be eliminated based on operational changes or due to COVID-19-related illness.

Visitors

  • Although we understand the importance of spending time with loved ones, our campus is closed to all visitors until further notice. We understand the importance of visiting with loved ones, but we must maintain the safety and health of our residents and staff as our top priority. Exceptions will be considered under extraordinary circumstances and will need to be scheduled and approved in advance. These visitors will be screened prior to entry. To obtain special permission to visit a loved one:
    • During Normal Business Hours (Monday – Friday, 8:00 a.m. to 4:00 p.m.)
      Matthew Mayo, Nursing Home Administrator: 717-367-1121 ext. 33027
      Ted Clay, Director of Nursing: 717-367-1121 ext. 33183
    • Outside of Normal Business Hours
      RN Shift Supervisor: 717-367-1121 ext. 72305
  • We request that Retirement Living residents ask visitors to delay any visits until further notice.

Volunteers

While vital to our mission, we are asking all non-resident volunteers to suspend their service until further notice.

Travel

  • We strongly discourage non-essential travel to reduce the opportunity for exposure to the virus. Anyone who has traveled out of the area or stayed off campus overnight should notify administration so they can be screened upon return.

Masonic Health Care Center

  • To lessen the chances of infection, we have canceled all group events, outings, activities and gatherings until further notice.
  • All residents in the Masonic Health Care Center and Freemasons Building will dine in their rooms.
  • Because our own employees provide hair care services, these services will continue for health care and personal care residents at Elizabethtown only, following protocols for avoiding close contact.

Retirement Living

Recreation

  • We have canceled all recreational activities, outings and events until further notice. Only bus trips to the grocery store and pharmacy will continue.
  • We discourage residents from leaving campus except for essential purposes (to grocery stores and the pharmacy, although delivery is a preferred option; and urgent medical visits).

Restaurants

  • Beginning March 18, all Retirement Living dining locations will be closed. The dining team will provide meal delivery service for all meals, as well as a pick-up option.

Again, thank you in advance for your cooperation with these matters to safeguard our community.

Updated March 28, 2020

Thank you for our patience and understanding during this challenging time. As you know, this situation is changing very rapidly, and with it, so are our plans to maintain the safety and wellness of our communities. We are trying to communicate as quickly as we can without sacrificing accuracy. We take these measures out of an abundance of caution to safeguard the well-being of all our residents, youth, families, volunteers, visitors and staff.
Effective immediately, we have new protocol we ask you to follow:

Visitors

  • Although we understand the importance of spending time with loved ones, our campus is closed to all visitors until further notice. We understand the importance of visiting with loved ones, but we must maintain the safety and health of our residents and staff as our top priority.
  • No outside groups will be permitted on campus during this time.
  • Unnecessary vendors will be restricted.

Travel

  • We strongly discourage non-essential travel to reduce the opportunity for exposure to the virus. Anyone who has traveled out of the area or stayed off campus overnight should notify administration so they can be screened upon return.

Irem Clubhouse

  • Dining at the Clubhouse Restaurant and Pub is closed.
  • Meeting Rooms, Grand Ballroom and Acacia Room are closed.
  • CIP Rehab is open for physical therapy, as prescribed. Please use the east entrance (far right door) to the CIP waiting room.

Recreation

  • We have canceled all recreational activities, outings and events until further notice.
  • We discourage residents from leaving campus except for essential purposes (to grocery stores and the pharmacy, although delivery is a preferred option; and urgent medical visits).

Staff

  • All staff are screened with a questionnaire and temperature check upon coming to work each day.

Again, thank you in advance for your cooperation with these matters to safeguard our community. If you have any questions, please contact me at 570-675-1866.

Kind regards,

Noah Davis, MPA, NHA
Executive Director

Updated March 28, 2020

A resident in a retirement living residence at the Masonic Village at Lafayette Hill has tested positive for COVID-19 and is in the hospital.

We have contacted any staff and outside agencies who may have had contact with the resident. Based on an assessment of the resident’s activity, we feel the risk is low for other residents and staff. Masonic Village has notified public health officials and is following procedures recommended by the Centers for Disease Control to contain any possible spread.

The safety, protection and well-being of all residents and staff remain our top priority.

The campus remains closed to visitors. All residents are dining in their residence and group activities are suspended. All staff are screened twice daily for potential COVID-19 infection, which includes questions about travel history and symptoms, as well as a temperature check.

Please continue to communicate with your loved ones during this challenging time.

We take the following measures out of an abundance of caution to safeguard the well-being of all our residents, youth, families, volunteers, visitors and staff. Thank you for your support and cooperation.

Community-wide

Closures

The following service areas are closed until further notice:

  • The Village Restaurant is closed for dining in, but available for takeout service.
  • The Pub
  • The Wellness Center
  • The Bistro will offer takeout meals only.
  • Hair salons
  • All public activities and large campus events are canceled until further notice.
  • No outside groups will be permitted on campus during this time.
  • Unnecessary vendors will be restricted.

Medical Appointments

  • Non-essential physician, medical and rehabilitation appointments should be rescheduled until further notice. For those with urgent needs, arrangements and transportation, if needed, will be provided to off-campus office locations.

Staff

  • All staff are screened with a questionnaire and temperature check upon coming to work each day.
  • No staff will be eliminated based on operational changes or due to COVID-19-related illness.

Visitors

  • As a result of the emergency closure of Montgomery County by Governor Wolf, the Masonic Village at Lafayette Hill is closed to ALL visitors until further notice in coordination with the Centers for Disease Control and Prevention and PA Department of Health. We understand the importance of visiting with loved ones. Exceptions will be considered under extraordinary circumstances and will need to be scheduled and approved by calling Adrienne Staudenmayer, Executive Director, at 610-825-6100, ext. 1200, or Melissa Sudduth, Director of Nursing, ext. 1234, or the nursing supervisor at ext. 1308. These visitors will be screened prior to entry.

Travel

  • We strongly discourage non-essential travel to reduce the opportunity for exposure to the virus. Anyone who has traveled out of the area or stayed off campus overnight should notify administration so they can be screened upon return.

Volunteers

  • While vital to our Mission, we have asked volunteers to suspend their services until further notice.

Nursing/Personal Care

  • To lessen the chances of infection, we have canceled all group events, outings, activities and gatherings until further notice.
  • All residents in the personal care and nursing areas will dine in their room and are limited to their living area.

Retirement Living

Recreation

  • We have canceled all recreational activities, outings and events until further notice. Only bus trips to the grocery store will continue.
  • We discourage residents from leaving campus except for essential purposes (to grocery stores and the pharmacy, although delivery is a preferred option; and urgent medical visits).

Restaurants

  • The Village Restaurant is closed; however, takeout service is available for pickup or delivery.
  • We will extend unused dining dollar credits until further notice.

Again, thank you in advance for your cooperation with these matters to safeguard our community.

Updated March 28, 2020

Thank you for our patience and understanding during this challenging time. As you know, this situation is changing very rapidly, and with it, so are our plans to maintain the safety and wellness of our communities. We are trying to communicate as quickly as we can without sacrificing accuracy. We take these measures out of an abundance of caution to safeguard the well-being of all our residents, youth, families, volunteers, visitors and staff.

Campus-Wide

Closures

  • Medical Clinic. Non-essential physician, medical and rehabilitation appointments should be re­scheduled until further notice. The blood lab will continue to operate as needed. Residents who have an urgent appointment and require transportation may contact the Transportation Department.
  • Wellness Center and Pool are closed until further notice.
  • Hair salons are closed until further notice.
  • No religious services will be held until further notice.
  • No large or small group events or recreational activities will be held until further notice.

Visitors

  • We understand the importance of visiting with loved ones, but we must maintain the safety and health of our residents as our top priority. The campus is closed to visitors until further notice. Exceptions are rare and involve an end-of-life situation. These visitors will be screened prior to entry. To obtain special permission to visit a loved one, contact Eric Gross, Executive Director, 412-741-1400 ext. 3030, or Tracy Leja, Assistant Executive Director, at 412-741-1400 ext. 3220.
  • All contractors who are on campus completing essential functions will be screened and will have their temperature taken as they come through the Clubhouse.
  • While vital to our mission, volunteers have been asked to suspend their services until further notice.

Travel

  • We strongly discourage non-essential travel to reduce the opportunity for exposure to the virus. Anyone who has traveled out of the area or stayed off campus overnight should notify administration so they can be screened upon return.

Retirement Living

  • All dining rooms are closed for service until further notice. Dinner meals will be delivered daily to all Retirement Living residents, along with a breakfast and lunch supplement for the following day.
  • Transportation will be restricted to trips to purchase groceries; the community store will remain open to the extent volunteers are available and groceries are in stock.
  • The pharmacy will continue to deliver to our campus. Prescriptions will be received at the desk at the clubhouse entrance. Calls will be placed to residents when the prescriptions arrive.
  • Residents who exhibit symptoms of the coronavirus (fever, cough, shortness of breath, sore throat) should contact their primary care physician and also call the nurse response phone number (412-749-6868).

Personal Care/Nursing

  • All meals are being delivered to residents’ rooms.
  • Medical appointments are being re-scheduled unless they are urgent.
  • Residents who exhibit symptoms of the coronavirus (fever, cough, shortness of breath, sore throat) should contact their primary care physician and also call the nurse response phone number (412-749-6868).

Staff

  • All staff are screened (with temperature taken) upon coming to work each day.
  • No staff will be eliminated based on operational changes or due to COVID-19-related illness.
  • Employees who call off sick will be screened to check for symptoms that would preclude them from coming back into the work environment.
  • Staff conferences, work-related travel and large group meetings have been cancelled until further notice.

Again, thank you in advance for your cooperation with these matters to safeguard our community.

Updated March 28, 2020

Thank you for our patience and understanding during this challenging time. As you know, this situation is changing very rapidly, and with it, so are our plans to maintain the safety and wellness of our communities. We are trying to communicate as quickly as we can without sacrificing accuracy. We take these measures out of an abundance of caution to safeguard the well-being of all our residents, youth, families, volunteers, visitors and staff.

  • Although we understand the importance of spending time with loved ones, our campus is closed to all visitors until further notice. We understand the importance of visiting with loved ones, but we must maintain the safety and health of our residents as our top priority. Exceptions will be considered under extraordinary circumstances and will need to be scheduled and approved in advance. These visitors will be screened prior to entry. To obtain special permission to visit a loved one, Kelly Weaver, Executive Director, 215-672-2500 ext. 112.
  • To lessen the chances of infection, we have canceled all group events, outings, activities and gatherings until further notice.
  • All residents will dine in their rooms.
  • While vital to our mission, we are asking all non-resident volunteers to suspend their service until further notice.
  • We strongly discourage non-essential travel to reduce the opportunity for exposure to the virus. Anyone who has traveled out of the area or stayed off campus overnight will be screened upon return.
  • All staff are screened with a questionnaire and temperature check upon coming to work each day.
  • No staff will be eliminated based on operational changes or due to COVID-19-related illness.
  • Unnecessary vendors will be restricted.

Again, thank you in advance for your cooperation with these matters to safeguard our community.